Paralegals save 4+ hours a week. Clients feel more informed.
Every Friday afternoon, your paralegals open their inboxes and start the same ritual they've done for years. Pull the week's Clio activity. Draft a client update. Personalize the tone. Send. Next matter. Send. Next matter.
Across a firm of five paralegals supporting twenty attorneys, that's twenty hours a week spent assembling emails the client barely reads — because the updates are rarely specific enough to feel like actual progress.
The fix isn't "fewer updates." Clients want to feel informed. The fix is: the agent writes the first draft from the source data, the paralegal spends 15 seconds reviewing, done.
spent on status emails per paralegal
avg time per client status email drafted manually
of status emails need almost no editing after the agent drafts them
Each step shows what the agent does autonomously and what your team sees on their end. Human approval gates are marked.
Pulls every time entry, note, filing, and calendar change across all active matters for every client.
Nothing your team needs to trigger. Runs on the scheduled cadence you set.
Writes in the paralegal's voice, references specific activities from the week, and closes with a clear next step or "nothing needed from you this week."
Drafts land in a review queue tagged by paralegal and matter.
Paralegals open the dashboard, skim each draft. Most need zero edits. Some need a client-specific tweak they click to add.
Expect 10–15 minutes total to review ~40 matters. Previously this took 4 hours.
Emails go out in the paralegal's name and from their address. BCC to the file. Full audit log kept.
Clients receive consistent, timely, personalized updates. Without the Friday grind.
If a client replied with a question, the agent pulls it to the top of the paralegal's Monday queue with suggested responses.
No inbox triage. The important responses are already surfaced.
saved per paralegal per week
of clients get a weekly update — every week
fewer inbound "what's happening with my case?" emails
Friday burnout from inbox grind
Tell us where your team is losing time. We'll tell you honestly — whether AI can help, and if so, what we'd build first.
Book your strategy call