Industries / SaaS

AI for SaaS teams that want activation, retention, and their nights back.

The support-ticket flood. The churn nobody sees coming. The onboarding drop-off. We build agents that own these workflows end-to-end so your PMs and CS team can spend time on expansion, not reactive fires.

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Where SaaS teams quietly bleed

You already know these numbers. Your board definitely does.

60%

of support tickets are routine — and still eat the tier-1 team alive.

40–50%

of new signups never activate. Most churn before anyone notices.

30%

of churn is predictable 30+ days out if anyone's watching the usage data.

$0

is what most companies spend on their expansion playbook. Mostly because no one has time to build one.

What we'd automate, specifically

Specific workflows, running in the background.

01

Onboarding and activation

Personalized onboarding sequence per user type. Drop-off detection. Targeted nudges. Hand-off to CS when a user shows high intent.

02

Support triage and tier-1 resolution

60% of tickets resolved by the agent with your docs and history as context. The rest get categorized and routed with a pre-drafted first response.

03

Churn-risk alerts and interventions

Usage monitoring, product behavior signals, and engagement scoring. At-risk accounts flagged to CS with a specific recommended intervention.

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SaaS playbooks

See all playbooks

30 minutes. No pitch.

Tell us where your team is losing time. We'll tell you honestly — whether AI can help, and if so, what we'd build first.

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