The hype says AI agents change everything. The skeptics say they're a bubble. Your CFO doesn't care about either take — they want the numbers.
A typical AI agent engagement involves real costs and real returns. Both are knowable. Both are often surprisingly different from what the vendor decks promise. Here's an honest breakdown of the financial math we see on actual client engagements.
The cost side
For a mid-market SMB (20–200 employees) deploying three production workflows, typical costs look like:
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01
Build cost: $30–80k.
Discovery, design, integration, and deployment for three workflows. Less for simple ones, more for regulated or heavily integrated ones.
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02
Monthly run cost: $500–$2,500.
Model usage, infrastructure, and tooling. Scales with volume, not seats — which is the whole point.
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03
Internal time: 40–80 hours.
Across your team for discovery, review sessions, and training. Front-loaded in the first 90 days.
The return side
A single well-scoped agent engagement typically produces:
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A
15–25 hours/week saved
across the team it serves. At a blended $40/hr, that's $30–50k/year.
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B
20–40% cycle-time reduction
on the workflow it owns. Often worth more than the labor savings — because faster cycles mean more revenue, not just less cost.
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C
Error-rate cut of 60–80%
on the transactional steps the agent handles. Fewer rework cycles. Fewer angry clients.
Across dozens of deployments, the average payback is under 6 months. The top quartile is under 3.
What your CFO actually wants to see
Not a marketing deck. A short memo with three things: the annualized cost in real dollars, the conservatively-estimated return in real dollars, and the payback period. If you can't produce that, the project isn't ready for CFO conversation. If you can, the conversation is usually short.
Book a 30-minute strategy call
We'll help you sketch the ROI case for one specific workflow — with real numbers your CFO will recognize.
Schedule the review →